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  • CONSIGNMENT
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  • SHOP ONLINE
  • ABOUT US
  • CONTACT US
  • SADDLE FITTING

Privacy Policy

Last Updated: June 5, 2026


Privacy Policy

At Rein It In, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, contact us, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.


Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Purchase history
  • Consignment information
  • Communications and inquiries submitted through forms, email, social media, or customer service interactions

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics information


How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases, shipping, returns, or inquiries
  • Manage customer accounts
  • Process consignments and vendor relationships
  • Improve our products, services, and website experience
  • Send marketing communications when you have opted in
  • Prevent fraud and protect the security of our business and customers
  • Comply with legal obligations


Payment Processing

Payment information is processed through secure third-party payment providers. Rein It In does not store complete credit card information on our servers.

Please review the privacy policies of any payment processor used during checkout for additional information regarding their handling of payment data.


Cookies and Analytics

Our website may use cookies, tracking technologies, and analytics tools to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic and performance
  • Enhance the shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.


Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send updates regarding:

  • New inventory
  • Promotions
  • Events
  • Product announcements
  • Business updates

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.


Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping carriers
  • Website hosting providers
  • Email marketing providers
  • Professional advisors and service providers

These third parties are only provided the information necessary to perform their services and are expected to maintain appropriate privacy and security standards.

We may also disclose information when required by law or to protect the rights, property, safety, or security of Rein It In, our customers, or others.


Consignor Information

As part of our consignment services, we may collect additional information from consignors, including:

  • Contact information
  • Inventory details
  • Item descriptions and photographs
  • Payment information for consignor payouts
  • Sales history related to consigned items

This information is used to:

  • Manage consignment agreements
  • Track inventory and sales
  • Process consignor payments
  • Communicate regarding consigned items
  • Maintain accurate business records

Consignor information is treated with the same level of care and protection as all other personal information collected by Rein It In.


SMS and Text Message Communications

If you choose to provide your mobile phone number, Rein It In may send text messages related to:

  • Order confirmations
  • Shipping updates
  • Consignment updates
  • Item pickup notifications
  • Appointment reminders
  • Promotional offers and special events (where consent has been provided)

Message frequency may vary.

You may opt out of promotional text messages at any time by following the instructions provided in the message or by contacting us directly.

Standard message and data rates may apply based on your mobile carrier plan.


Social Media, Advertising, and Remarketing

Rein It In may use advertising and analytics tools provided by third-party platforms such as Facebook, Instagram, Google, and other marketing partners.

These tools may collect information about your interactions with our website through cookies, pixels, and similar technologies in order to:

  • Measure advertising effectiveness
  • Improve website performance
  • Better understand customer interests
  • Deliver relevant advertisements and promotions

Information collected through these technologies may be used to display advertisements to you on social media platforms or other websites after you visit our website.

You can manage advertising preferences through your browser settings and through the privacy and advertising settings available on the respective third-party platforms.

For more information, we encourage you to review the privacy policies of the platforms you use.


User Reviews, Testimonials, and Submitted Content

If you voluntarily submit reviews, testimonials, photographs, social media content, or other materials to Rein It In, you grant us permission to display, share, reproduce, and use that content for marketing, promotional, educational, and business purposes.

Where practical, we will credit the original creator; however, submission of content does not guarantee attribution.

If you wish to have content removed from future marketing materials, please contact us and we will make reasonable efforts to accommodate your request.

We will never intentionally misrepresent your content or use it in a misleading manner.


Vendor and Artisan Partner Information

As part of our boutique and vendor partnership program, Rein It In may collect business-related information from vendors, artisans, and independent sellers, including:

  • Business name
  • Contact information
  • Product information
  • Payment details
  • Sales records

This information is used solely for managing vendor relationships, processing payments, maintaining inventory records, and supporting business operations.

We do not sell vendor information to third parties.


Website Forms and Customer Inquiries

When you submit information through our website forms, contact forms, email subscriptions, event registrations, waitlists, or consignment inquiries, we collect the information you voluntarily provide.

This information is used to respond to your inquiry, provide requested services, and maintain records of customer communications.

We will only use the information provided for the purposes for which it was submitted unless otherwise permitted by law.


Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, disclosure, misuse, loss, or alteration.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Maintain business records
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

When information is no longer required, it will be securely deleted or anonymized where appropriate.


Your Rights

Depending on applicable privacy laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent for certain uses of your information
  • Request deletion of personal information where permitted by law

To make a privacy-related request, please contact us using the information provided below.


Third-Party Links

Our website may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices or content of those third parties.

We encourage users to review the privacy policies of any external websites they visit.


Children's Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.


Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Rein It In

Email: info@reinitin.ca

Phone: [(825) 910-8225

Mailing Address: 17049 306 Ave E, Okotoks, AB T1S 5E7

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.

Copyright © 2026 Rein It In - All Rights Reserved

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